FAQs

Headquartered in Dublin, Ohio, Cardinal Health, Inc. is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. Cardinal Health serves nearly 90% of U.S. hospitals, more than 60,000 U.S. pharmacies, and more than 10,000 specialty physician offices and clinics. Cardinal Health provides more than 3.4 million patients with more than 46,000 home healthcare products. For more information about Cardinal Health please see: https://www.cardinalhealth.com/en.html

Incontinence supplies refer to various products designed to manage urinary or fecal incontinence. They include adult diapers, protective underwear, pads, liners, and bed pads.

Choosing the right product depends on factors like the level of incontinence, mobility, and personal preference. Consider factors such as absorbency, size, fit, comfort, and ease of use. The Sizing chart under our product page, or our education blog articles are great resources to help you. Contact us and our product specialists can assist you in finding the best option for your needs.

The frequency of changing your incontinence product depends on the individual's needs. It is generally recommended to change them every 3 to 4 hours or as soon as they become soiled or wet to maintain hygiene and prevent discomfort or skin irritation.

In many cases, incontinence supplies are covered by insurance, including Medicaid and Medicare. Coverage varies depending on your insurance provider and the specific plan you have. We can assist you in verifying your insurance coverage and processing the necessary paperwork. please feel free to reach out to our customer support team.

We understand the importance of discreteness. We offer discreet packaging and shipping to ensure your privacy. Your order will be delivered directly to your preferred address without revealing the contents.

Yes, you can purchase incontinence supplies in bulk. We offer bulk ordering options for your convenience. Buying in bulk often provides cost savings and ensures you have an adequate supply on hand.

To prevent skin irritation, it's important to maintain good hygiene. Cleanse the skin gently with mild soap and water during each change. Ensure thorough drying before applying a fresh incontinence product. Additionally, consider using skin protective creams or barrier ointments recommended by healthcare professionals.
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